Correct as of July 2022
All membership applications are at the discretion of ‘enjoyleisure’ management. ‘enjoyleisure’ retains the right to refuse an application, terminate a membership or usage without any refund if they consider a user’s actions to be unacceptable to other users or an ‘enjoyleisure’ colleague.
Please review the terms and conditions relevant to your chosen membership type.
1.1 Membership allows access during stated opening hours, but does not guarantee access to facilities within these times. enjoyleisure retains the right to restrict access to the facilities for special events or planned maintenance. enjoyleisure retains the right to amend this scheme at any time.
1.2 enjoyleisure fitness members can enjoy access to East Lothian’s Bodyworks Gyms*, Meadowmill Performance Gym*, Swimming Pools, Fitness Classes* and Health Suites* available at the Sports Centres detailed below. (*Age restrictions apply – see Teen Memberships).
2.1 An initial pro-rata (cash/card) payment will be taken on application. Thereafter payments will then be collected from your nominated bank account on (or as near after) the 1st of the month on a rolling basis until one month’s written cancellation notice is received.
2.2 Applications for memberships must be made in the name of the participant. Parental permission is required for all teen memberships under 16 years.
2.3. If the bank account holder is someone other than the name applicant (e.g. parent / guardian). The account holder must provide their contact details as requested overleaf.
2.2 When a member changes price band the membership fee will automatically adjust on the 1st of the month following the member’s birthday.
2.3 Age restrictions apply for Teen Memberships, please see section 5.
2.4 Should a member default on a monthly payment, members will be notified and a cash/card payment will be required for the outstanding balance within 14 days to reinstate the membership. Failure to pay the outstanding balance will result in memberships being cancelled.
ID Verification
2.5 In order to safeguard both members and enjoyleisure from fraud and identity theft, ID verification checks may be required after applying for a direct debit membership.
2.6 You may be asked to present one form of Photographic ID, one form of Proof of Address and Proof of the Bank Account that the direct debit will be taken from at any Sports Centre reception after taking out a membership. When asked, failure to do so amy result in your membership being cancelled.
2.7 Approved forms of ID:
2.8 enjoyleisure offer members the opportunity to suspend their membership during periods of extended illness, or when the member is going to be out of the country for more than 4 weeks at a time.
2.9 Membership suspensions must be requested in writing in advance for ‘holiday periods’ as soon as possible following diagnosis for medical conditions. Suspensions will not be given retrospectively.
2.10 All memberships suspensions are at the discretion of enjoyleisure management.
2.11 Following the agreed suspension period, direct debit payments will resume on a monthly basis as outlined in point 2.1.
Cancellations
2.12 Cancellation requests can be sent via email to memberships@enjoyleisure.com or by post addressed to
enjoyleisure Head Office, Musselburgh Sports Centre,
Newbigging, Musselburgh, EH21 7AS. We recommend you retain a copy of your cancellation request.
2.13 Recovery procedures may be instigated to obtain the 30 day notice period as per the membership agreement.
2.14 Following a membership cancellation, any future membership applications by the same customer may be subject to review and restrictions may be applied.
3.1 Customers opting to purchase a 6 month commitment membership will receive approx. 5% discount on the monthly direct debit membership price.
3.2 Customers opting to purchase a 12 month commitment membership will receive 12 months for the price of 11.
3.3 Fitness Commitment Memberships must be paid up front in full by cash or credit / debit card.
3.4 Fitness Commitment Memberships are non-transferable and non-refundable.
4.1 For all types of teen membership, week’s pass, monthly or commitment membership, the membership must be held in the name of the applicant.
4.2 Parental permission is required for all teens under the age of 16 years. However payment may be made / direct debit set up under the name of another person (e.g. parent / guardian) please see point 2.3.
4.3 Teens 12-13 years can enjoy access to unlimited swimming, free gym induction, access to dedicated
teen fitness classes and gym sessions. An adult (16+ years) is required to accompany teens 12-13 years during public gym sessions and designated “Teen Friendly” (TF) fitness classes.
4.4 Teens 14-15 years can enjoy access to unlimited swimming, free gym induction, access to dedicated
teen fitness classes and gym sessions and designated “Teen Friendly” (TF) fitness classes. An adult (16+ years) is required to accompany teens 14-15 years during public gym sessions.
4.5 Please note all teens aged 12-15 years require to be accompanied at gym & fitness classes at the Mercat Gait Centre, Prestonpans.
5.1 Activity bookings can be booked up to 7 days in advance in person at the Sports Centre, over the phone or via www.enjoyleisure.com.
5.2 Class / Session Cancellations: if you are unable to attend a booked class / activity session, please contact the Sports Centre by phone or cancel your class booking online providing as much notice as possible. NB: The opportunity to cancel a session ceases 60mins before the start time online and 30mins over the phone.
5.3 Booked sessions not cancelled prior to the start time, will be subject to a £2 charge for members. If you fail to provide appropriate cancellation notice three times in a row, access to the online booking system will be denied, and all debts must be cleared before another booking can be made.
5.4 Please arrive no more than 10 minutes before the start of a session. To respect others, there will be no admission after a class has started.
6.1 Your photograph will be taken at the time of application which will be held on our system. This will be used to identify you and prevent any fraudulent use of your account.
6.2 You will be provided with an enjoyleisure key fob on application. Please bring this with you during every visit and present it at reception on arrival. This enables us to provide a speedier, more efficient service to all customers.
The below terms and conditions apply to enjoyleisure’s Get in the Swim Membership Scheme and all aquatic activities associated with this programme.
1.1 The membership will be held in the participant’s name. The membership and its benefits are non- transferable and non-refundable.
1.2 Get in the Swim members can enjoy access to:
1.4 Membership allows access during stated opening hours, but does not guarantee access to facilities within these times. enjoyleisure retains the right to restrict access for the facilities for special events and planned maintenance.
2.1 In order to comply with banking regulations and to safeguard both the applicant and enjoyleisure from fraud and identity theft, the bank account holder may be requested to provide the following ID to
authorise the direct debit payments:
2.2 If requested, failure to provide the relevant ID, may result in the membership application being denied and the participant will be removed from the lesson programme.
2.3 Accepted forms of ID:
3.1 Membership fees are set by enjoyleisure and are reviewed annually. A minimum of 14 days notice will be given to any adjustment of the direct debit payment.
3.2 Fees are set against the provision of 45 lessons per year. We aim to deliver 48 lessons per year but this is not guaranteed.
3.3 Membership fees will be taken by direct debit from a nominated bank account on (or as near after) the 1st of the month until 28 days written cancellation notice is received.
3.4 Should a member default on a monthly payment, members will be notified, and a cash/card payment will be required for the outstanding balance within 14 days to reinstate the membership.
3.5 Failure to do so will result in the membership being cancelled and the participant will be removed for the swimming lesson programme with immediate effect.
3.6 Recovery procedures will be instigated to obtain the 28 days notice period as per the membership agreement.
4.1 Access to Leisure card holders receive a 50% discount on the monthly direct debit membership fee. This discount is subject to the member having a valid Access to Leisure subscription.
4.2 Should the Access to Leisure subscription expire / terminate, the monthly membership fee will automatically increase to the standard rate from the next direct debit payment.
4.3 It is the member and their parent/guardian’s responsibility to ensure that an Access to Leisure subscription is renewed at least 14 days prior to the next direct debit payment date.
5.1 Cancellation requests must be submitted in writing providing 28 days notice to either a Sports Centre Reception, by post to enjoyleisure Head Office, Musselburgh Sports Centre, Newbigging, Musselburgh, EH21 7AS or via email to memberships@enjoyleisure.com.
5.2 On receipt of a cancellation request, participants will be removed from the lesson programme at the end of the notice period. At this point the free swims benefit will also cease.
6.1 Membership fees are non-refundable where the participant has either missed lessons due to illness, holidays or decided to withdraw from the programme altogether.
6.2 Consideration will be given where an extended leave of absence is required due to medical concerns. Any requests of this nature should be made in writing to memberships@enjoyleisure.com.
6.3 In unforeseen circumstances enjoyleisure reserve the right to cancel lesson(s) at short notice. Every effort will be made to contact participants as soon as possible. enjoyleisure will endeavour to rearrange cancelled lessons, however this may not always be possible.
7.1 Member photographs will be taken at the time of application which will be held on our system. This will be used to identify them and prevent any fraudulent use of their account.
7.2 Members will be provided with a Get in the Swim membership card. Members must register at reception for every visit, presenting their membership card to receive a free swim.
8.1 Get in the Swim Members can enjoy free swims during public swimming sessions at each of East Lothian’s swimming pools.
8.2 Swimming Pool opening hours will be displayed at reception and notification will be given of any planned alterations to these times where possible.
8.3 During public swim sessions, children under the age of 8 years must be accompanied by an adult (over 16) in the swimming pool at all times. A max ratio of 1 adult : 2 children applies.
The below terms and conditions apply to enjoyleisure’s enjoyGymnastics / enjoytrampolining Membership Scheme and all associated activities with this programme. enjoyleisure retains the right to refuse an application, terminate a membership or usage without refund if they consider a user’s actions to be unacceptable to others or enjoyleisure staff.
1. MEMBERSHIP ENTITLEMENT
1.2 enjoyGymnastics/ enjoyTrampolining members will be entitled to one class per week up to a minimum of 38 classes per year in line with the enjoyleisure class schedule.
1.3 Membership allows access during stated opening hours, but does not guarantee access to facilities within these times. enjoyleisure retains the right to restrict access for the facilities for special events and planned maintenance.
2. DATA PROTECTION
2.1 enjoyleisure takes your privacy seriously. We will use your personal information to manage your customer account and provide the services you have requested from us. We will additionally use your data for reporting and profiling purposes.
2.2 During the application process we will utilise IT software to verify address details, mobile number, email address and bank account details. This is to ensure that the information inputted into our system is correct at the point of entry.
2.3 All data collected will be held securely and retained by us, Enjoy East Lothian Ltd (enjoyleisure), as the data controller in accordance with the General Data Protection Regulations 2018.
2.4 We will store your information with our contracted partners and software providers in order to assist us in delivering our services to you. This includes East Lothian Council and Forth Electrical Services who manage the Mercat Gait Centre in Prestonpans.
2.5 Your data will not be sold to any other organisations. We will not share your information with any third parties, unless we are legally obliged to do so.
2.6 We strongly advise you to review our full privacy policy, which is available to view via enjoyleisure.com
3. DIRECT DEBIT PAYMENTS
3.1 The bank account holder may be asked to provide photo ID and proof of address to protect against fraudulent use.
3.2 Membership fees are set by enjoyleisure and are reviewed annually. A minimum of 14 days notice will be given to any adjustment of the direct debit payment.
3.3 Fees are set against the provision of 38 lessons per year for each activity. We aim to deliver 40 lessons per year for each activity but this is not guaranteed.
3.4 Membership fees will be taken by direct debit from a nominated bank account on (or as near after) the 1st of the month until 28 days written cancellation notice is received.
3.5 The membership fee will be taken for 10 months from September to June. During July and August, while classes are on summer break an administration fee of £1 will be taken.
3.6 Should a member default on a monthly payment, members will be notified, and a cash/card payment will be required for the outstanding balance within 14 days to reinstate the membership.
3.7 Failure to do so will result in the membership being cancelled and the participant will be removed for the
enjoygymnastics/ enjoyTrampoling lesson programme with immediate effect.
3.8 Recovery procedures will be instigated to obtain the 28 days notice period as per the membership agreement.
4. ACCESS TO LEISURE DISCOUNT
4.1 Customers with an Access to Leisure subscription receive a 50% discount on the monthly direct debit membership fee. This discount is subject to the member having a valid Access to Leisure subscription.
5. CANCELLATION POLICY
5.1 Cancellation requests must be submitted in writing providing one month’s notice to either a Sports Centre Reception, by post to enjoyleisure Head Office, Musselburgh Sports Centre, Newbigging, Musselburgh, EH21 7AS or via email to memberships@enjoyleisure.com
5.2 On receipt of a cancellation request, participants will be removed from the lesson programme at the end of the notice period.
6. REFUND POLICY
6.2 Consideration will be given where an extended leave of absence is required due to medical concerns. Any requests of this nature should be made in writing to memberships@enjoyleisure.com
7. PHOTOGRAPHS
7.1 Member photographs will be taken at the time of application which will be held on our system. This will be used to identify the member and prevent any fraudulent use of their account.
8. GENERAL CONDITIONS
8.1 Sports Centre facilities are available for use by members of the public on a pay and use basis as well as those with memberships. All users must follow the guidelines for safe and comfortable use of the facilities.
8.2 Suitable clothing must be worn when using the facilities.
8.3 Valuables and personal property should be secured in the lockers provided. Belongings are left at user’s own risk.
8.4 Parents / guardians of children under 8 years must stay in the Sports Centre while their child is participating in a coached activity.
8.5 enjoyleisure reserves the right to amend the enjoyGymnastics/ enjoyTrampolining Membership terms and conditions at any time without prior notification. An up-to-date copy of the full terms & conditions is available to view on www.enjoyleisure.com.
9. PHYSICAL DISTANCING MEASURES
9.1 Through the Sports Centres precautionary and preventative safety measures have been put in place to comply with physical distancing and enhance cleaning and hygiene measures to keep all customers and colleagues safe following the Coronavirus pandemic. Customers must adhere to these measures, which may be subject to change in accordance with Government advice and updates.
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enjoy seeks to ensure that the information it publishes on its web site is up to date and accurate. However, the information on the web site does not constitute legal or professional advice and the enjoy cannot accept any liability for any loss arising in any way whatsoever out of the use of its site.
enjoy cannot be held responsible for the data policies, procedures or contents of any pages referenced by an external link from its site.
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